Please read our return policy carefully:
You must scroll down to read the entire policy before you can agree to the terms.
At Fundatech, we strive to provide the best possible service to our participants. However, we understand that unexpected situations may arise. Therefore, we have established the following refund and cancellation policies to ensure a fair and transparent process.
1. Cancellations
Prerequisite: All cancellations must be sent in writing to the e-mail address below: afabery@fundatech.org. Cancellation requests by other means will not be accepted.
Deadlines and Returns:
Cancellation Period |
Reimbursement Percentage |
15 calendar days or more prior to the start of the course |
50% of the amount paid |
Less than 15 calendar days before the start of the course |
No refunds will be made |
2. Changes or Reprogramming
In the event that the participant wishes to reschedule for another date or course, he/she must notify at least 15 calendar days in advance.
Rescheduling will be subject to space availability and will not generate additional costs on the first request.
3. Duplicate Certificates
Duplicates of issued certificates will have an additional cost of $15.00 USD for each application.
To request a duplicate, please send an e-mail to afabery@fundatech.org with the details of the course and the full name of the participant.
4. Exceptions
No refunds or rescheduling will be granted in the following cases:
- Cancellation occurs after the course start date.
- The participant does not attend the course without prior notice.
- The application does not comply with the deadlines indicated in this policy.
5. Processing Time
Approved returns will be processed within a period of 10 to 15 working days upon receipt and confirmation of the cancellation request.
6. Contact
If you have any questions or require additional assistance, please do not hesitate to contact us:
E-mail: afabery@fundatech.org
Summary Table of Returns
Condition |
Reimbursement Percentage |
Cancellation 15 days or more before the course |
50% of the amount paid |
Cancellation with less than 15 days |
No refunds will be made |
Note: Reimbursement will be made using the same payment method originally used by the participant.